Frequently Asked Questions
FAQ
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Trips and adventures come in all shapes and sizes. For bigger projects we recommend starting the planning between 6 and 12 months ahead of time. Smaller projects, like a couple's weekend getaway, can be done quite quickly and we advise starting to plan at least 2 months ahead of the desired start date. Please keep in mind that for anything under 2 weeks prior will incur a rush fee of $500.
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Over N' Out follows all necessary requirements for guided trips in the wilderness. For our more adventurous and extreme trips we hire best in class guides to ensure your security and peace of mind throughout the entire trip.
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Yes, and yes! At Over N' Out we are licensed to work these adventures and have all the insurance necessary to ensure that we and our clients are covered to the greatest extent possible.
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This depends entirely on the client's budget as accommodations can always be made for larger groups. Our ideal group is between 2 and 8 people.
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If you are a first-time hiker, we recommend starting with one of our Beginner Level trips. We are also happy to curate a trip that you feel comfortable with. Regardless of experience level, training is always suggested and encouraged. We want you to feel comfortable and confident heading into the Great Outdoors.
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The payment will depend on the service you choose.
For Planning and Logistics, the initial consultation fee of $500 will be billed at the conclusion of our conversation and your decision to work with us. This will be billed along with the rush fee should that be applicable. The time spent planning and developing your custom itinerary will be billed one month before you set out on your trip. Any time spent during the trip itself will be billed at the conclusion of your adventure.
For our Guided Service and Signature Packages, we will provide you with an estimate of costs in the days following the initial consultation. 25% of the cost will be due within two weeks of the estimate. Another 25% will be due two months out, and the final 50% will be due one month prior to departure.
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Being out in the wild puts you at the whims of Mother Nature and therefore some risk of injury exists. We do our utmost to provide a safe and secure environment for our clients, but there are many factors outside our control. The waiver mostly verifies that you are medically insured and understand the risks involved when engaging in adventurous activities.
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The first step in building your itinerary starts with understanding who you are as a current or future explorer. We want to know your background, abilities, and comfort level to create an adventure perfectly suited to your group's needs and desires.
After that conversation, we will build you an itinerary with multiple options that you will then choose from. During this part of the process expect a back-and-forth conversation to take place over the following days and weeks to ensure that we are putting together YOUR ideal trip.
Once a final plan is decided, we will commence with booking everything for you. As the trip approaches, we will ensure that you are aware of the steps you will need to take once on the ground. During the trip, we are either with you physically at every step, or just a phone call away ready to solve any issue that might come up.
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There are no refunds. Should you have to cancel any planned trips we will issue full credit for the assessment and time spent planning. If there are non-refundable bookings that were paid for by Over N' Out those costs will be billed to the client.